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Shipping and Returns

 

Every Surgi Snuggly is made with love and care, we take great pride in our products. We strive to guarantee your Surgi Snuggly will be free from manufacturing defects. If you have received a Surgi Snuggly and notice any type of manufacturing  defect please notify us within 3 days of receipt. We will send you free of charge a new replacement Surgi Snuggly.

Free ground or priority mail shipping within the USA, orders placed by 2pm est ship same day!

Did you order the wrong size, no problem exchanges are welcome.

To Exchange: Email This email address is being protected from spambots. You need JavaScript enabled to view it. for an exchange authorization number. Return the unused Surgi Snuggly within 3 days of receipt for an exchange. A $5.05 postal fee to ship out the new size will be assessed.   

To Return: Email This email address is being protected from spambots. You need JavaScript enabled to view it. for a return authorization number. Return the unused Surgi Snuggly within 3 days of receipt for a refund minus shipping cost of $5.05 . 

Please measure carefully, due to the nature of this product we are unable to accept returns or exchanges once the suit has been put onto your animal.

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